Retail Services

Questions? Call 440.891.7666

Special Admissions Program - Counselor Recommendation Only

This one-year course is offered only during the afternoon session at Polaris Career Center. Students learn retail job skills while working in a mock store and have an opportunity to demonstrate skills that include customer interactions, multi-tasking, cash handling procedures, stocking, product presentation, and sanitation. The state-of-the-art equipment and individualized approach to learning, help students prepare for entry-level employment in the retail industry. Students have the opportunity to job train in the community while enrolled in this program.

High School Credit

Retail Services: 3.0, Technology: .5

Recources

Retail Services Fee & Supply List
Uniform Ordering

Skills

Cash register training
Customer service
Inventory control
Stocking
Basic marketing/distribution
Product placement
Store set-up
Retail policies/procedures

Teacher: Denise Holleman

Email: dholleman@polaris.edu
Degree: M.Ed Curriculum & Instruction, Cleveland State University; B.S. Transportation, Niagara University
Certifications: Transition to Work Endorsement, Kent State University
At Polaris Since: 2017
Industry Experience: Mobil Chemical and Yellow Freight
Interests/Hobbies: Camping, kayaking, fishing, hiking, skiing and running

Retail Services 2019-2020 Advisory Members

Mr. Christopher Brunst, Flik/Cleveland Browns
Ms. Suzanne Bush, Cuyahoga County Board of Developmental Disabilities
Ms. Kristin Cehlar, Olive Garden
Mr. John Germaine, Opportunities for Ohioans With Disabilities/Giant Eagle
Ms. Heather Mauk, CVS Health
Ms. Pam Nicholson, Lenox Rdge Nursing & Rehab
Mr. Jon Schmittgen, Cuyahoga County Boarad of Developmental Disabilities
Ms. Donna Shaheen, Southwest General Health Center
Mr. John White, CVS Health